In today's evolving B2B landscape, the art of building and sustaining customer relationships has never been more crucial. Join Olubunmi Aina, VP of Sales and Account Management at Interswitch to discuss actionable insights and strategies to foster long-lasting customer relationships.

In this session, he will unpack how to leverage relationships to close more deals and grow your account. We will cover:

• Understanding the vital role of customer relationships in business growth and retention.
• Strategies for building trust and rapport with customers.
• Effective communication skills tailored for customer success.
• Personalising customer interactions to exceed expectations.
• Leveraging customer feedback to improve service and offerings.
• Navigating relationship challenges during crises

Whether you're just starting out or looking to advance your career, this session promises to be an invaluable addition to your professional development toolkit.